Helpline House: Serving One in 10 Islanders Each Year. Helpline House is constructing a building that should serve its island clients for at least 50 years. Demolition of the old building, at 282 Knechtel Way NE, began in the spring, and if all goes according to plan, the new facility will open at that same location in May 2026, said Maria Metzler, executive director of the nonprofit agency.
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